House rules

House rules

Check in time: 15.00 p.m – 19.00 p.m (extra time on request)

The check in is arranged directly to Via Roma 1
Please inform ViaRoma Suites – Florence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly by
Please note that late check-in is only possible upon prior confirmation by the property and might come at a surcharge (euro 20.00).

– Check out time : 11.00 a.m (late check out on request based on availability)

-Deposit Luggage We can not guarantee to leave luggage at Via Roma Suites before check-in or after check out.
If you require luggage storage, please use “Left Luggage Florence located just 100 mt. from our apartments in Via dei Boni 5/r

– Cancellation Policy : cancellation is free of charge within 7 days before arrival.

– Internet : Free Wi-Fi is available in apartments

– Direction & Parking : Private garage at extra price 25,00 / 30,00 euro per 24 h. (collect call service). The property is located in a restricted traffic area (ZTL). Enter in ZTL gate located in Via Panzani close to Santa Maria Novella Train station. Turn on the right in Via dei Rondinelli, turn on the left in Via degli Agli, straight on in Via dei Pecori, at the Prada Shop on the right in Via Roma. The entrance is few meters from LUISA shop.
We work with a nearby garage the that will collect and deliver your car to Via Roma Suites. Our member of staff will help you to contact them when you arrive.

– Breakfast : not included

– Child Policy : All children are welcome.
All children under 2 years are charged EUR 10 per night for children’s cots/cribs.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

– Pets : are not allowed.

– Credit Card : American Express – Visa – Euro/Mastercard – Maestro – Cartasi

Book Online – Best rate guarantee

– Secure connection – Octorate Partner